Solar makes customer experience a priority
With a revenue of more than 11 billion DKK (1,47 billion €), Solar is major player in the sourcing- and service industry – especially within electricity, heating, ventilation and sanitation. In 2017, more than half of the company’s revenue was generated through eBusiness channels. This makes Solar one of the largest eCommerce companies in Northern Europe.
Fair to say that we were somewhat awestruck back in 2016 when we initiated the process of renewing and redesigning their digital client solutions. Fortunately, Solar considers digital platforms a fundamental part of their business strategy, on par with procurement and developing the right service portfolio for their clients.
As a sourcing company it has always been necessary to understand market trends and adapt to customers’ needs. Globalization and digitalization mean that mastering this has become even more vital. Solar’s new digital platforms play a key role in the ongoing efforts to continuously stand out as the company with the best and most relevant solutions for their clients.